Shipping Policy

At RugsFloor.com, we strive to deliver your orders quickly and safely across India.

1. Order Processing Time

All orders are processed within 1-2 business days after confirmation. Orders are not processed on Sundays or public holidays.

2. Shipping Time

Estimated delivery time:
• Metro Cities: 3-5 business days
• Other Locations: 5-7 business days
• Remote Areas: 7-10 business days

3. Shipping Charges

• Shipping charges (if any) will be displayed at checkout
• Free shipping may be available on selected products or offers

4. Order Tracking

Once your order is shipped, you will receive tracking details via SMS or email.

5. Delays

Delivery may be delayed due to unforeseen circumstances such as weather conditions, courier delays, or public holidays. We appreciate your patience.

6. Incorrect Address

Please ensure that your shipping address is accurate. We are not responsible for delays or losses due to incorrect address details.

7. Damaged Package

If the package appears damaged, please do not accept it or record an unboxing video and report it within 48 hours.

8. Contact Information

For shipping-related queries:

Owner: Rohit Mahawar
Phone: +91 7014412933
Email: support@rugsfloor.com
Address: S/O: Amarlal Koli, Koli Mohalla, PO: Khandar, Dist: Sawai Madhopur, Rajasthan - 322025