Cancellation Policy

At RugsFloor.com, we understand that plans can change. Please read our cancellation policy below.

1. Order Cancellation Time

You can cancel your order within 12 hours of placing it or before it is shipped, whichever is earlier.

2. How to Cancel

To cancel your order:
• Contact us via phone or email
• Provide your order details
• Our team will confirm the cancellation

3. Cancellation After Shipping

Once the order has been shipped, it cannot be cancelled. However, you may request a return after delivery as per our Return & Refund Policy.

4. Refund for Cancelled Orders

• If cancelled within the allowed time, a full refund will be processed
• Refund will be initiated within 5-7 business days
• Amount will be credited to the original payment method

5. Company Rights

We reserve the right to cancel any order due to:
• Incorrect pricing or product information
• Payment issues
• Suspicious or fraudulent activity

6. Contact Information

For cancellation requests:

Owner: Rohit Mahawar
Phone: +91 7014412933
Email: support@rugsfloor.com
Address: S/O: Amarlal Koli, Koli Mohalla, PO: Khandar, Dist: Sawai Madhopur, Rajasthan - 322025